Warranty
Rubbermaid® products enjoy a lifetime express limited warranty from the date of purchase. The warranty covers
defect in product materials or workmanship when the containers are used for intended storage applications. United Solutions
is the licensed manufacture of the Rubbermaid® product and other products as listed on our products page and offers
product warranty protection as marked on the product label if the product was purchased from United Solutions or an
Authorized United Solutions Dealer.
IMPORTANT: UNITED SOLUTIONS HEREBY DISCLAIMS ANY IMPLIED WARRANTIES IN LAW, INCLUDING THE
IMPLIED WARRANTY OF MERCHANTABILITY AND/OR THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE.
This express limited warranty does not cover commercial or industrial use, normal wear and tear, animal damage, misuse, or product
abuse.
Lifetime Limited Warranty: United Solutions assure you, the end user customer, that the unit will be free from defects in material
and workmanship for normal household storage use for the product’s lifetime (subject to the express limitations and disclaimers
stated in this express limited warranty) from the time of purchase.
Procedure for submitting a claim:
If you purchase a United Solutions product and wish to submit a claim, you can use one of the options below. Please include the
following:
Photo that clearly shows product damage or defective area. Copy of sales receipt with the date and location of purchase. Your
name, address, phone number and a brief description.
WARRANTY SUPPORT CENTER:
Please submit a warranty claim to our Warranty Support Center by filling out the form on our website “Contact Us” page and selecting
warranty Claim at the top of the form. www.creogroup.com
BY PHONE: (US) +1800-858-2379 ext. 254
BY MAIL: United Solutions
Attn: Warranty Support Center
33 Patriot Circle
Leominster, MA 01453
You should hear back from our Warranty Support Center within 24-48 business hours from receipt of your
correspondence. If replacement parts are to be sent, please add 1-2 weeks of additional time (including
shipping).
If there is agreement that this is an applicable warranty claim due to a manufacturing defect, but not for normal
wear and tear, United Solutions will either:
Replace the product in question with a like item; or
Issue a refund in the amount of the purchase based on the dated sales receipt that may be redeemed at any
retailer that stocks a current, similar Rubbermaid® product. If you submit the date of the sales receipt (or a copy
thereof), the value of the certificate will reflect the price reflected on the sales receipt. If you submit a copy of
the date wheel, the value of the certificate will reflect the average retail price of the warranted item.
IMPORTANT: UNITED SOLUTONS IS NOT RESPONSIBLE FOR LOST, LATE, DELAYED OR MISDIRECTED CLAIMS. PLEASE
DO NOT SHIP PACKAGES TO THIS ADDRESS, UNLESS REQUESTED.
Limitation of Liability
United Solutions expressly excludes liability for any consequential damages sustained by the purchaser or end-user of the
Rubbermaid® product. United Solutions’ liability in connection with quality and/or any proper use of the product are
expressly limited to the return of the goods and repayment of the price, or to repair and replacement of non-conforming
goods or parts, as applicable.
Customer Care Contact Information
For additional Warranty information, to purchase Rubbermaid® product replacement parts or learn about other
Rubbermaid® Products visit us online or call. www.creogroup.com (US)
+1800-858-2379 ext. 254